is a comprehensive CD-ROM guide to Mediation, with easy to follow information, resources, an action plan and everything you need to get started in mediation or to further develop your skills. Click here for your free online trial.

has been written and produced by Zanne Findlay, one of the UK's leading experts on mediation.

“ampatico is a brilliant introduction to mediation.
It's easy to navigate, accessible and best of all - usable in the workplace.
I love the fish motif.”
Mo Girach, CEO, SELDOC

Mo Girach, CEO, SELDOC

Who needs ampatico?

• Senior management and directors of private businesses and public organisations, of all sizes
• All personnel and HR departments
• Trade Unions
• Staff Associations and groups
• Consultants
• Mediators

Background - the legal consequences

From 1st October 2004 employers and employees are required to follow a three stage Statutory Dispute Resolution procedure, including a face-to-face meeting. Courts are increasingly expecting organisations to promote and use workplace mediation, because it is so effective in repairing working relationships and restoring productivity.

Mediation enables a company to meet its Statutory Dispute Resolution requirements in a positive way, and this can reduce awards made against the business at Tribunal by up to 50%. For more information on the changes in the law go to www.berr.gov.uk/resolving_disputes/