The comprehensive CDROM guide to Mediation

ampatico

What is Mediation?

Mediation is a form of conflict resolution where an impartial third party facilitates an agreement acceptable to both parties in a dispute.

Mediators do not offer advice (conciliation) or impose solutions (arbitration).

It is based on the principle that those involved in a dispute are the best people to resolve matters to their satisfaction.

Mediation is voluntary for everyone involved, is confidential and can lead to binding agreements, if all parties agree.

Mediation does not remove the right of any individual to take further action.

Why do you need Mediation?

Workplace disputes can be extremely time consuming and stressful for both employer and employee. Those that progress to Tribunals can be even more so. Mediation offers a much quicker and easier solution.

Mediation provides a less confrontational way to resolve disputes, where the parties involved will find it far easier to work together after resolution.

Mediation, even using external mediation consultants, will be far more cost effective than most other formal dispute procedures.

Who needs ampatico?

  • Senior management and directors of private businesses and public organisations, of all sizes
  • All personnel and HR departments
  • Trade Unions
  • Staff Associations and groups
  • Consultants
  • Mediators

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