Leaders in Conflict Resolution, Mediation in the Workplace, Special Educational Needs, Health & Social Care Mediation and Mediator Training

Welcome to Applied Mediation

Personnel

Zanne Findlay
MSc

Zanne

Zanne is the founder of Applied Mediation. As a former Assistant Director of Social Services Zanne developed an interest in mediation as a more effective means of resolving workplace disputes and complaints from service users more effectively. Having trained as a mediator she sat on the Special Education Needs Tribunal and advised the DfES on the introduction of Disagreement Resolution within the SEN process. She has developed and run University Accredited training courses since 2002, specialising in Education, Health and Social Care and Workplace mediation. Applied Mediation ran the East Midlands SEN Mediation Service for 2 years and offers mediation across all service areas on a fixed price, or retainer basis. Zanne co-authored the Workplace Mediation Manual and developed Ampatico a CD Rom resource for workplace mediation.

Some of our associate mediators & trainers

Dee Burbridge
MSc
Dee is an Educational Psychologist working for the Kent Psychology Service. She specializes in the application of solution orientated approaches and the development and training of dispute resolution. Dee is a trained teacher and taught physical education for thirteen years as well as undertaking professional coaching.
Margaret Doyle
BA (hons)
Margaret has been a mediator since 1987 and mediates in cases involving community, consumer, and discrimination issues. Her interests include all forms of appropriate dispute resolution (ADR). She is involved with the British and Irish Ombudsman Association and the Chartered Institute of Arbitrators. Margaret serves as an independent Council member of the Telecommunications Ombudsman Service. She is the author of Advising on ADR (Advice Services Alliance, 2000).
Audrey Dorival
LLM
Audrey is a freelance mediator and member of the London SEN disagreement Resolution service panel of mediators. She has been involved in community mediations with Hammersmith and Fulham mediation services. Audrey is a qualified solicitor whose area of specialisation is dispute resolution.
Suzanne Foe Suzanne brings more than 20 years experience as a manager in both the private and the public sector. She is a practiced facilitator, investigator and mentor. She is qualified in Psychology, has an OCN certificate in ‘Mediation in the workplace’ and is a member of the Institute of Conflict Management. Suzanne is in her early forties and is of British origin.
Carl Reynolds
BA
Carl is an independent mediator and facilitator who works with a variety of organisations. Previously Chair of Mediation he has sat on the UK’s Advice Services Alliance ADR Working Group and Joint Mediation Forum. Carl is an associate facilitator with the UK’s Environment Council, working on large scale disputes. Carl is co-author of the Workplace Mediation Manual.

Business associates

Anatole Beams
BSc (hons)

ABDM logo www.abdm.co.uk

Graphic design and illustration – specialising in producing educational materials and databases for print and the internet.

Registered FSA member (FileMaker developer)